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Customer Service
Order Info:
Orders will be shipped within 2 business days - orders shipped within the United States should arrive within 5 - 7 days while international orders may take up to 2 weeks to arrive. If you have a question about your order, please contact customerservice@academythread.com
Returns and Exchanges
Academy Thread will honor returns and exchanges up to 30 days after the original purchase dates. All items must be returned unworn and unwashed, with the tag still attached.
To return an item: please mail the item back to us with your receipt, email address, name and contact phone number.
To exchange: Please mail the item(s) back to us with a note detailing which size(s) you would like to exchange your item for, along with a $5 re-shipping fee. If you'd rather pay this fee online, please contact us at customerservice@academythread.com
Our mailing address:
Academy Thread
1003 Pinhorn Drive
Bridgewater, NJ 08807
Please direct all questions to the appropriate email address contained within the contact section...thanks!